Banking Solutions
CoopApp Alhuda
Coop App Alhuda
Coop App Alhuda Omni-Channel platform, represents a leap forward in technology, seamlessly integrating across web portals and mobile applications. With tailored solutions designed for businesses and individual retail customers, this innovation ensures enhanced accessibility, convenience, and security in managing Conventional banking financial solutions.
Why Use Coop App Alhuda?
Experience banking convenience with the flexibility of both conventional banking and interest-free banking services, all conveniently located in one place. Applications and web provide a seamless and consistent user experience across various channels and devices.
Efficiency
No more waiting in line or dealing with payment hassles
Diversification
Access a wide range of financial products and services.
Uniformity
Enjoy a consistent operational experience across all channels.
Easily view
Customizable
Choose authentication methods such as biometrics or PIN for secure access.
Security
Temporarily block account access in case of lost or stolen devices or suspicious activity.
Accessibility
Locate nearby branches and ATMs for quick and convenient access to services.
Insight
Access real-time account monitoring and transaction history and much more.
Retail Banking
Leveraging the latest technologies to create personalized, seamless experiences for customers across various digital touchpoints, it offers services such as online and mobile apps, catering to the convenience of customers, providing access to information, and transactional services anytime, anywhere.
• Various banking services for personal transactions.
• Monitor and manage finances with ease and convenience.
• Enjoy secure and convenient online bill payment functionality.
• Easily view and edit personal information and account settings.
• Empowers to manage finance via mobile apps and online banking interactions.
• Allows to enjoy a seamless experience.
• Enables to manage accounts, make transactions and acces banking services 24/7.
Business Banking
Business banking enables business customers to interact with their finances seamlessly across multiple channels. It helps businesses simplify their financial management processes and ultimately achieve operational excellence.
•Provides access to a wide range of financial products and services across all channels.
•Enables utilization of online banking services to manage financial activities.
•Enables easy management of financial activities, streamlines workflows, and reduces operational costs.
•Enable easily create and manage signatories to your accounts, enhancing convenience and efficiency.
•Utilize approval matrices to maintain control over transactions and account access.
Getting started is simple
The following steps will guide you through the application process for CoopApp Alhuda.
Download the app
Download the most recent version of CoopApp from the Google Play Store or the App Store.
Choose Retail Banking.
Enter your account number and Captcha
Enter your account number along with the provided Captcha code for secure access to your account.
Enter the activation ID & code
Enter the activation ID and code sent to your phone via SMS to complete the activation process. Verify your identity and unlock access to your account.
Enter a password
Enter a password with a minimum of 8 alphanumeric characters for secure access. Ensure your account's safety by creating a strong and unique password.
Register for CoopApp Alhuda
Register for CoopApp account.
Click on Register Now.
to create your account and gain access to our services.
Select Activate Now.
to initiate the activation process quickly. Begin enjoying the benefits of your account in just a few simple clicks.
Choose a username
Choose a username with at least 8 characters and we'll check its availability for you.
You're done!
You're done! start your transaction and enjoy your day.
Farmers’ Savings Account
Farmers’ Savings Account
Farmers’ Savings Account is a savings account uniquely designed for farmers – engaged in agriculture, pastoralists and fishing with attractive interest rates. The product is designed to specifically encourage the unbanked and underbanked farmers to save and transform their living via banking practices.
With a literacy rate of only 51.7%, the country’s farming communities are prone to; frequent drought, lack of training and equipment, poor access to markets, and a low level of saving habits. The extravagant nature of spending during harvest seasons is mainly the driving factor of the low saving culture of the country.
Through enhanced banking practices farmers can improve their livelihood by developing their saving culture, access to finance and basic technical support, obtain advisory services, purchase of new agricultural techniques and inputs, secure better seeds, fertilizer, and chemicals.
The product will have the following requirements and features;
- The initial deposit is ETB 25.
- All requirements for opening accounts shall be applicable, such as two passport-sized photographs, renewed ID cards including Farmers’ Association ID cards, land ownership certificates, Pension ID cards, or others.
- Better and attractive interest rates will be paid for this account higher than that of the regular savings account.
- Capacity building and financial literacy trainings will be given, especially for well-performing savers.
- Reward on a lottery method is arranged for beneficiaries of this account. Accordingly, various prizes related to and relevant to the agriculture sector will be offered by the bank.
Benefits of the Product for Farmers
- It will assist the farmers to cover their operational expenses, expansion of their operation, or taking advantage of new opportunities available to them.
- It also enables the farmers to build a better future and investment.
- It will improve the farmer’s access to banking services and modern agricultural inputs and techniques.
- Apart from saving contributions to farm inputs, it enables the farmers to send their children to schools.
E-Banking
Card Banking
Coopbank’s debit card provides you a 24/7 instant access to your accounts at any ATM and POS machines in the country.
It enables you make convenient ATM transactions including:
- Cash withdrawal
- Fund transfer
- Balance inquiry
With our debit card, POS transactions make your purchase easy and cashless. Because of the interoperability of the POS machines, you can use all the available POS machines on your check out.
Coopay-Ebirr
Coopay-Ebirr is a financial ecosystem provided by Coopbank in partnership with Ebirr, a fintech company in Ethiopia. With Coopay-Ebirr, you can easily access mobile banking and mobile money services to make all the relevant transactions you need in your day-to-day life. Whether you need to pay for your mobile airtime, send money to all corners of the country, or make use of the bank’s vast branch and agent networks, Coopay-Ebirr has got you covered. This platform also lets you make payments for a range of services, including traffic fines, shopping, flight booking, DSTV, Canal+, water and electricity bills, telephone and other bills, making it the ultimate all-in-one solution for your digital banking needs.
Range of Services
Click here for the full list of our agents throughout the country to enjoy cash-in, cash-out and registration for the agent services
Dial *841# and register!
Download Coopay-ebirr mobile app from:
Non-Resident Accounts
Types Of Non-Resident Accounts
- Non-Resident Foreign Currency Account
- Non-Resident Non-Transferable Birr account
- Non-Resident Transferable Birr Account
- These accounts are opened for those organizations and individuals who are permitted to open NR – FCY accounts,
- Opening criteria and procedure are the same as that of the NR – FCY account,
- The balances of these accounts are expressed in Birr,
- Transfers from these accounts are exempted from the exchange commission,
- As the name itself indicates the balance of these accounts can be converted or transferred abroad or to NR – FCY account without prior approval of NBE.
Eligibility
- Diplomatic mission offices,
- Diplomatic mission staff (except for Ethiopian nationals),
- Members of the International Community,
International organizations and their organs.
Agricultural Investment Loan
Agricultural Investment Loan
It is a short to long term loan granted to Cooperatives, Associations, Commercial Farms, or Individuals for working capital as well as purchase or lease of buildings, agro-processing machinery, and equipment (such as water pumps, generators, combine harvesters, tractors, vehicles, coffee processing machines, etc.), for plant and animal production (dairy production, poultry production, and livestock fattening activities) in small/medium/large-scale farming, construction of storage facilities, etc.
The bank gives priority to modern commercial agriculture ventures that produce for the export market and may finance both rainfed and irrigation system farming. The bank may provide a maximum grace period of five years for plantations like coffee plantation and a maximum of two years for other agricultural farms.
Agricultural Input Loan
Agricultural Input Loan
Fertilizer Loan
It is a short-term agricultural loan granted for the purchase of fertilizers. The applicant can be Cooperatives, Associations, Commercial Farms, Individuals, or Regional State. Applicants that are established as Cooperatives or Associations may be extended clean based fertilizer loan; however, they have to:
- Acquire legal personality from the concerned governmental organ.
- Present Minutes of a resolution passed by at least three-fourths of the members of the General Assembly of their Cooperative /Association.
- Provide audited financial statements.
- Employ a Manager and an Accountant/Bookkeeper; and
- Present letter of guarantee from the Regional Government which in turn shall present a letter of guarantee from the Ministry of Finance and Economic Development.
Other Agricultural Input Loans
It is a short-term loan granted to Cooperatives, Associations, Commercial Farms, Individuals, and Regional Governments engaged in the agricultural sector for the purchase of agricultural inputs other than fertilizers like improved seeds, and/or agrochemicals.
Import Letter of Credit Settlement Loan
Import Letter of Credit Settlement Loan
Import Letter of Credit Settlement Loan is a form of a loan extended to a borrower by converting the outstanding import letter of credit document’s value either to a merchandise loan facility or to a term loan upon the fulfillment of the required eligibility criteria for a maximum period of one year when a customer is unable to clear the L/C documents due to shortage of cash flow. The customer couldn’t be allowed not more two times a year.
In addition to the General Eligibility Criteria, the customer shall fulfill the following specific requirements.
- The customer’s credit risk shall be grades 1, 2, or 3.
- The bank shall finance only import letter of credits opened at its end.
- The applicant shall not have any other long outstanding import letter of credit document arrived.
- The customer shall apply for a loan within five days after the bank advised the arrival of a letter of credit documents.
CSR
Corporate Social Responsibilities
Besides our dedication to serve the society by providing full-fledged banking services, the bank persistently discharges its social responsibilities for the communities.
We involve various social aspects via donations and sponsorships to sectors like public health, education, community development, environmental protection efforts, natural disasters, and other humanitarian endeavors. Our bank believes that being socially responsible is behaving ethically and with sensitivity toward social, cultural, economic, and environmental issues. It’s also one of the core values and fundamental beliefs of the bank.
Humanitarian Affairs
As a responsible corporate citizen, the bank and its employees are involved in various social aspects via donations and sponsorships.
- Donation of ETB 70,000,000 (Seventy Million Birr) was made for drought victims, in different parts of the region
As a responsible corporate citizen, the bank and its employees are involved in various social aspects via donations and sponsorships.
- Donation of ETB 23.7 million was made for communities displaced from border conflicts in the year 2017.
- In-kind support of 3,200 quintals of food items was made for the people affected by the El Nino caused drought, which particularly affected southern and south-eastern parts of the country.
- Since the outbreak of COVID-19, the bank has been undertaking various measures like donations amounting to ETB 8 million and temporarily gave its buildings to Oromia Regional State in Naqamte and Kuyu towns to be used for this purpose. The bank has also waived all fees from digital banking platforms, including ATMs and Coopay (Mobile Banking) fees, LC extension fees, and made a loan interest rate reduction of up to 5%.
Economic Affairs
The bank is dedicated to creating economic value for all stakeholders, including our customers, regulatory organs, and the larger society. Specifically,
- We remain committed to driving sustainable growth in agriculture, manufacturing, trade and commerce, construction, real estate, foreign trade (import and export), among other sectors of the economy
- We will continue to support the sustainable development of society through our wide-presence in rural areas.
- We will continue playing a very constructive and meaningful role in promoting the financial inclusion of the country.
Environmental Affairs
In the light of environmental protection, we believe that environmental sustainability is critical globally for the communities we serve and for our citizens. Therefore;
- We are committed to preserving biodiversity and natural resources and collaborate with those working/concerned with environmental protection
- We do business with companies that support ecological issues and ensuring their products and services in promoting environmental protection
- We also encourage and funding for NGOs and charity Organizations working on environmental protection.
- We are participating in the nation-wide tree planting campaign every year.
Cultural Affairs
The bank is well-known in supporting various cultural orientations through sponsorships to promote culture, art and related concerns.
- We have been supporting and remain committed to financial supports made for new movies, music awards, cultural festivals, and various cultural festivities.
- We will continue to support such incentives for they contribute to create sustainable values for the communities
Educational Affairs
The impact of education to inclusive growth of the community, the bank believes that supporting educational affairs is coherent with the mission of the bank, and thus assisting associations like responsible organs, NGO’s and other charity organizations through funding or being consistent member and partner, and others as well.
- Being a consistent member, we are granting for Oromia Development Association (ODA) and capitalizing funding for the association each year.
- We are also supporting school feeding projects of the Addis Ababa City Administration annually.
- Furthermore, we are sponsoring research and educational summits and book authors.
Health Affairs
Recently, since the outbreak of COVID-19, the bank has been undertaking various measures like a donation amount of ETB 8 million and temporarily gave its buildings to Oromia Regional State in Nekemte and Kuyu towns to contribute to the move towards containing the virus. In general, the bank has contributed more than ETB 310 million to combat COVID-19 considering forgone interest incomes on the reduced interest rates due to the virus’s impact in certain business sectors.
In addition to that the bank supports several associations and organizations working in different areas of community health. The bank has taken several initiatives in the awareness creation of Autism, Epilepsy and several other public health concerns.