(January 30, 2024) – Coopbank, known for its commitment to customer-centric services, convenience, and accessibility, has unveiled an AI-supported website platform tailored to provide banking services to the diaspora.
This innovative website empowers citizens living abroad to effortlessly access essential banking services from their computers or mobile phones. From opening and managing accounts to seeking consultancy services, the diaspora can now navigate banking processes with ease and convenience. By eliminating the need for in-person visits or reliance on intermediaries, this fully digital platform revolutionizes the banking experience for the diaspora community.
What sets this website apart is its AI-driven chatbot, supported by cutting-edge technology, facilitating seamless communication between customers and the bank. From submitting loan requests to obtaining information on loan repayment and cancellation, transactions are streamlined, enabling quick and efficient banking solutions. Moreover, the website caters to diaspora engaged in international trade, facilitating export and import transactions.
Speaking at the website launch, Coopbank President, Obbo Daribie Afawu, highlighted the bank’s commitment to research-driven services and innovative technology. He emphasized the bank’s achievements in meeting customer needs and its dedication to modernizing banking services for citizens living abroad.
With the launch of the diaspora banking website, Coopbank reaffirms its commitment to accessibility and modernization, marking another significant milestone in its journey to empower customers and foster financial inclusion.