News
Coopbank unveils ground breaking CoopApp & CoopApp Alhuda Omni-channel platform
In a momentous celebration marking its 19th anniversary on March 8, Coopbank proudly unveiled the groundbreaking CoopApp and CoopApp Alhuda Omni-Channel platform. This cutting-edge solution signifies a pivotal moment in banking technology, underscoring Coopbank's unwavering commitment to innovation, digital transformation, and customer satisfaction through a seamless user experience.
Designed to provide customers with an integrated experience across web portals and mobile applications, these innovations ensure enhanced accessibility, convenience, and security in managing finances. With a clear focus on customer-centric excellence, Coopbank aims to elevate the digital banking journey, setting new industry standards with transformative solutions.
During the official launch, Mr. Deribie Asfaw, Coopbank's CEO, passionately emphasized Coopbank’s commitment to providing seamless, accessible, and user-friendly banking experiences for all customers. This strategic move aligns perfectly with their digital-first approach, ensuring a consistent and unified banking experience across various channels.
The president highlighted the bank's dedication to customization, enabling tailored financial products and services based on customer needs. This commitment is supported by the utilization of data analytics, providing a comprehensive 360-degree view of the customer journey, exemplifying Coopbank's unwavering dedication to delivering a consistent and unified banking experience across all touchpoints.
Developed in collaboration with globally renowned banking technology solution providers Temenos T24 and Xpert Digital, the Coop App and Coop App Alhuda Omni-channel platforms showcase Coopbank's commitment to innovation and user-friendly banking experiences.
The official launching event, held at the bank's Dx-Valley, attracted a distinguished audience including government officials, dignitaries, stakeholders, business partners, and members 
of the media. This unveiling serves as a testament to Coopbank's determination to reshape the banking experience for esteemed customers with innovative, unified, and user-friendly solutions.
Adding to the excitement of the celebration, a 24-hour financial tech innovation competition, the Hackathon, engaged 70 brilliant digital product developers. The event culminated in the recognition and awarding of the top three winners, highlighting the spirit of innovation and collaboration. The participation of various stakeholders, government officials, technology experts, partners, and other invited guests added to the vibrancy of the occasion. Coopbank's forward-thinking approach continues to set the stage for a dynamic and customer-centric future in the banking industry.
Coopbank Launches Diaspora Banking Services Website
(January 30, 2024) - Coopbank, known for its commitment to customer-centric services, convenience, and accessibility, has unveiled an AI-supported website platform tailored to provide banking services to the diaspora.
This innovative website empowers citizens living abroad to effortlessly access essential banking services from their computers or mobile phones. From opening and managing accounts to seeking consultancy services, the diaspora can now navigate banking processes with ease and convenience. By eliminating the need for in-person visits or reliance on intermediaries, this fully digital platform revolutionizes the banking experience for the diaspora community.
What sets this website apart is its AI-driven chatbot, supported by cutting-edge technology, facilitating seamless communication between customers and the bank. From submitting loan requests to obtaining information on loan repayment and cancellation, transactions are streamlined, enabling quick and efficient banking solutions. Moreover, the website caters to diaspora engaged in international trade, facilitating export and import transactions.
Speaking at the website launch, Coopbank President, Obbo Daribie Afawu, highlighted the bank's commitment to research-driven services and innovative technology. He emphasized the bank's achievements in meeting customer needs and its dedication to modernizing banking services for citizens living abroad.
With the launch of the diaspora banking website, Coopbank reaffirms its commitment to accessibility and modernization, marking another significant milestone in its journey to empower customers and foster financial inclusion.
Coopbank Unveils State-of-the-Art Transitional Headquarters
Coopbank has inaugurated its modern and feature-packed Transitional Headquarters, strategically positioned on the main road to Bole International Airport.
The G+15+4B floor building, spanning 13,300 sq.m, seamlessly merges cutting-edge design with functionality, featuring a fully automated mechanical parking system across four underground floors. This avant-garde system, integrated with robotic precision, can accommodate up to 66 cars simultaneously.
The inaugural ceremony, graced by the esteemed presence of Addis Ababa City Mayor Adanech Abiebie and other dignitaries, marked a pivotal moment in the architectural landscape. City Mayor Adanech Abiebie acknowledged Coopbank's unwavering dedication to progress, stating, "This building symbolizes Coopbank's commitment to shaping our collective future—an embodiment of innovation and dedication to the community."
President Obbo Deribie Asfaw expressed pride in the accomplishment, highlighting the uniqueness of the Transitional Headquarters as the city's first asset of its kind. He emphasized the bank's ambitious vision for future mega construction projects, setting the stage for continued growth and development.
As of the fiscal year ending in June 2023, the Cooperative Bank of Oromia boasts fixed assets totaling Birr 140.3 billion and a customer base exceeding 12 million. With a total capital of 14.8 billion Birr, Coopbank stands as a financial powerhouse, poised to shape the future of banking in the region. The unveiling of the Transitional Headquarters marks not only a milestone but a promising chapter in Coopbank's commitment to innovation and community prosperity.
Coopbank Launches Michu 2.0: Transforming Digital Lending
Finfinne, September 14, 2023- Cooperative Bank of Oromia proudly announces the launch of Michu an advanced digital lending platform introducing innovative products, Michu Guyyaa and Michu Wabii.
Michu is poised to revolutionize the loan application process, catering to individuals, micro, small, and medium-sized enterprises with flexible lending options, including daily, weekly, and monthly choices.
Coopbank's President, Obbo Deribie Asfawu, underscores the potential of Michu to enhance loan accessibility and foster small business growth. This reaffirms the bank's enduring commitment to making loans more accessible and supporting businesses nationwide.
The president emphasizes that Michu marks a significant step towards realizing the dreams of millions, aligning perfectly with Coopbank's mission to bridge the $6 billion global funding gap for small businesses. This enhanced platform simplifies the loan application process, using specific criteria to assess customers and expedite access to working capital.
The original Michu platform has already transformed the lives of countless entrepreneurs who previously struggled to secure traditional loans. It has empowered businesses like Bethlehem Daniel's, Henok Hadi's, and Yohannes Afework's, enabling them to expand and create employment opportunities.
During its testing phase, Michu disbursed over 1.3 billion Birr in loans, benefiting more than 113,000 individuals and contributing to the creation or enhancement of 137,175 jobs.
Vice Governor Solomon Desta of the National Bank of Ethiopia commends Coopbank's steadfast dedication to advancing financial technology initiatives that significantly boost financial inclusion across the nation. He highlights the pivotal role of these efforts in reducing poverty and encourages Coopbank to continue its mission.
The CEO of Kifiya Technologies, Mr. Munir Duri, also stated during the launch that this digital platform aims to revolutionize the banking experience, offering customers seamless access to financial services and cutting-edge technology.
HE Nigusu Tilahun, State Minister of Labor and Social Affairs, applauds Coopbank's initiatives aimed at reducing unemployment and providing essential capital support to job seekers. He views these efforts as a model for banks nationwide and urges their expansion and replication.
Coopbank expresses its heartfelt gratitude to partners such as the National Bank, the Mastercard Foundation, and Kifiya Technologies. They extend invitations to organizations like the National Bank of Ethiopia, World Bank, UNICEF, and the African Development Bank to join their mission.
The event, hosted at the bank's Digital Valley, attracted government officials, dignitaries, stakeholders, business partners, and members of the media.
Download Michu 2.0 mobile app here: https://play.google.com/store/apps/details?id=com.kifiya.digital.lending
Coopbank Introduces Coop-Chapagram: A New Digital Financial Service
August 15, 2023
Coopbank, a pioneer in digital financial solutions, proudly announces the launch of its latest innovation, Coop-Chapagram, in partnership with Chapa, a leading financial technology provider.
During the official launch event of the Coop-Chapagram digital financial technology program held at the Hayatt Regency, President Darbie Asfawu stated that the initiative establishes a robust digital financial infrastructure, enhances accessibility for convenient financial services, and strengthens their commitment to enhancing financial inclusivity.
Moreover, the Coop-Chapagram technology, an integrated banking system, allows customers to seamlessly access numerous financial services through their Telegram number “Chatbot”, as emphasized by Obbo Daribe. This further solidifies the bank's reputation for pioneering user-friendly financial solutions.
Coop-Chapagram empowers businesses of all sizes to seamlessly embrace digital payments. Customers can make purchases, money transfers, bill payments, and more via Telegram, eliminating complex bank integrations. Initially, the platform focuses on services like money transfers, payment processing, QR receipts, and airtime top-ups. It expands to include international transfers, micro-loans, insurance, and a suite of financial services.
Beyond convenience, Coop-Chapagram offers a secure path for small businesses and entrepreneurs to join the digital economy, streamlining accounting processes. Through a strategic partnership with Chapa, Coopbank taps into Telegram's vast user base of over 12 million Ethiopians, which is ideal for delivering seamless financial services via the Coop-Chapagram interface.
Cooperative Bank of Oromia Launches Digital Fuel Payment System
Coopbank has launched a digital fuel payment system that enables customers to fuel up using its mobile banking platform, Coopay E-birr.
The bank announced that this new service provides a hassle-free and secure way to make fuel payments without the need for cash transactions.
With the bank’s digital payment system, customers can now enjoy the convenience of making fuel payments through their mobile devices. This feature also reduces the risks associated with carrying cash, making transactions safer for customers.
Coopbank is among the forefronts of digital banking innovation in the country, and the introduction of fuel payment through Coopay E-birr is a testament to the bank's commitment to providing its customers with the best banking experience.
The bank has surpassed 10.6 million customers and 4.5 million Coopay E-birr subscribers in the fiscal year, with a transaction volume of ETB 245 billion exclusively through the mobile banking platform.